Frequently Asked Questions
Yes, stairlifts are extremely safe. They run at a slow speed and have a secure seat belt to keep you safely strapped in during your ride.
Yes, it will continue to run on the battery. It will run for a limited number of trips.
You can purchase extended coverage to ensure the preservation of your high-quality stairlift.
0.15 meters per second (0.34 mph)
A stairlift can hold up to 159kg (350Ib) (25s).
Technicians will arrive between 8 a.m. and 5 p.m. on the day of the appointment. You will receive a text message and confirmation email to remind you of your appointment time.
The stairlift needs to stay on its charging point at all times. You will get an alert if your stairlift is not on the charge point.
Most stairlifts at Acorn can be shortened. An Acorn-approved technician will do it to ensure a safe and dependable product.
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